Important Notice for International Patients|お知らせ

News

2026.10.18

お知らせ

Important Notice for International Patients

※こちらは、外国人患者様向けのお知らせです。

To our Most Valued Patients,

 

 We regret to inform you that Dr. Grace  will be leaving our clinic effective October30, 2026, following the discovery of operational issues involving her conduct. We are actively taking the necessary steps to address these matters appropriately with TRICARE and United Concordia.

 

Please note the following:

 

·       For patients considering transferring to another medical facility where Dr. Grace may practice in the future, we strongly recommend confirming in advance whether comparable treatment will be available and how treatment costs and TRICARE coverage may be affected. Our clinic cannot guarantee the same level of care, pricing, or TRICARE coverage at another institution.

 

·       We remain committed to taking responsibility for each patient’s ongoing treatment and providing continuity of care, ensuring that all patients can proceed with their treatment plans with confidence.

 

We have notified TRICARE of this update and acknowledge our continued dedication to providing you with the highest level of service through English-speaking receptionists and clinical interpreters.

 

Update of Official Communications

 

Please be advised that communications received from sources other than the official contact channels listed above should not be considered official communications from Cure & Care Orthodontic Clinic. In particular, phone calls, emails, messages, or other communications sent directly by Dr. Grace through her personal contact details or other communication channels are not official communications from our clinic. 

 

Please note that our previous email address, hanarabiclinic@gmail.com, is no longer in use. For all future inquiries and correspondence, please use the official contact details listed below:

 

- New Email Address: cure.care239@gmail.com

- Telephone: +81-98-930-4187

- Official Website: [Cure & Care Website](https://www.hanarabikyousei.com/clinic/urasoe/)

 

If you receive any communication from our former email address that contains information inconsistent with this official notice or appears to differ from our clinic’s official announcements, please notify us using the official contact details listed above. If you are unsure whether a communication is officially from Cure & Care Orthodontic Clinic, please contact us directly using the official contact details listed above before taking any action.

 

Coming Soon

 

We are excited to announce that we plan to welcome additional English-speaking dentists in Q2 2027 (April–June). This will further enhance our ability to serve our patients. We will continue to improve our services so that more TRICARE and international patients can receive consultations and treatment comfortably and with peace of mind.

We understand that this news may cause concern, and we sincerely apologize for any distress or inconvenience this situation may bring.

 

Thank you for your understanding and continued support of Cure & Care Orthodontic Clinic.

 

Yours sincerely,

 

Yoshiya Kakazu (DDS)  

Director  

Cure & Care Hanarabi Orthodontic Clinic, Okinawa, Japan

 

テーマ: